Commercial Administrative Assistant

At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB.

We are searching for a motivated individual who has strong values, a great work ethic, and an understanding of credits and debits. The Commercial Administrative Assistant will provide integral administrative support to the Commercial Loan Officers through building and maintaining customer relationships, opening new accounts, and maintaining existing accounts.

*Values Matter.* We stand for excellent service and truly care about doing what’s right. A keen eye for detail alongside a blend of technical expertise are critical in this role. Our ideal candidate enjoys minimal downtime, new challenges each day, can multitask, be reliable and energetic in the execution of their responsibilities.

**JOB DESCRIPTION:**

* Represents the bank in a positive, courteous, friendly and professional manner at all times, including in-person contact, as well as telephone, email and other methods of communication.
* Create and build credit files, gathering and preparing all necessary documentation.
* Assists with preparation of commercial credit applications.
* Gather and record appropriate paperwork for lending process.
* Assist in following up with necessary reporting and obtaining proper documentation to ensure documentation is properly cataloged.
* Overdraft processing decisions on assigned accounts and backing up officers in their absence.
* Assist in follow up on minor past dues, overdrafts, and technical loan exceptions.
* Preparation of wire transfer requests.
* Index all documentation received electronically from the Commercial Loan Officers.
* Calculate account pricing and modeling to optimize customer pricing in coordination with loan officers’ needs.
* Identify and generate new prospects and cross sale opportunities.

Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, the ability to visualize cause and affect relationships of data and documents, analytical skills, clear and concise reporting, self-motivation, strong oral and written communication skills, demonstrated teamwork.

**EDUCATION AND EXPERIENCE:**

* 4 year college degree or related work experience
* 3 years accounting or business experience
* Accuracy and meticulous attention to detail required
* Excellent oral, written, and interpersonal communication skills
* Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
* Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
* Team-oriented and the ability to work collaboratively across all levels of the organization
* Service-oriented, polite, and respectful
* Advanced problem-solving and analytical skills
* Ability to take direction and instruction and follow through independently until project completion

**HOURS:**

Regular business hours, Monday through Friday.

**BENEFITS:**

We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

**ABOUT SECURITY NATIONAL BANK:**

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

**LEARN MORE:**

https://www.snbonline.com/about/employment-opportunities

**LOCATION:**

Sioux City, IA

**Experience**

Preferred* 3 year(s): Accounting or business experience.

**Education**

Preferred* Bachelors or better

**Skills**

Preferred* Loan operations
* Lending
* Finance
* Data processing
* Deposit
* Telephone
* Teamwork
* Self-motivated
* Problem Solving
* Operations
* Microsoft Office
* Image scanning
* Honesty
* Filing
* Customer Service
* Computer
* Communication
* Balancing
* Administrative
* Accuracy
* Account administration